COVID-19

{UPDATED on 16-Mar-2020}

We are happy to announce that the GavaTea OOTYULTRA will be held on the 27-Sep-2020, Sunday coinciding with the World Tourism Day.

OOTYULTRA NEW DATEn

Please note this new date is subject to receiving clearance and approvals from the Nilgiris district administration, and we wish the threat of Corona virus is completely eliminated well before this time.

Stay healthy & safe, and tuned for regular updates.

Cheers

Team OOTYULTRA

{UPDATED on 12-Mar-2020}

GavaTea OOTYULTRA Postponed, A Message From The Race Director

In the wake of the COVID-19 and the associated travel/health risks for the runners and our volunteers, we have decided to postpone GavaTea OOTYULTRA 2020 to a future date. Please note that our primary concern has always been the comfort, health, and safety of all our runners.

Our team has been working on full swing to bring you the best #ultramalaivasi experience since we launched the campaign in October. The decision to postpone has been a tough one, considering that the GavaTea OOTYULTRA is just 23 days to go.

We had decided to make this announcement today to help you with your travel plans, after carefully assessing the situation around the Coronavirus, and after receiving the directions from the government medical authorities. More than 900+ OOTYULTRA runners are traveling from outside of Ooty to run the race this year.

Please feel free to write to info@ootyultra.com if you have any further questions.

Lastly, join me in praying for everyone’s safety. I request you to follow the safety precautions published by the health authorities and stay safe.

Cheers & happy running,

Coach Kay, Founder/Race Director, OOTYULTRA

{UPDATED on 14-Mar-2020}

“The GavaTea OOTYULTRA is postponed to a future date.”

Since we made this official announcement on 12-Mar-2020, our team has received many encouraging and appreciative emails about this decision, and the words of approval we received were quite heartening. We were also thrilled to see many runners who had missed the registration had expressed the desire to find an opportunity to participate.

Not unexpectedly, many runners complained that they made losses by canceling their travel and hotel reservation, and insisted that OOTYULTRA was somehow responsible for compensating them. It must be stressed that neither the OOTYULTRA team nor any of the runners are accountable for these completely unforeseen and uncontrollable circumstances.

We have compiled an FAQ based on the emails we have received to help you understand the event rules and our stance better. (Refer to FAQs section/COVID-19 or scroll below)

COVID-19 FAQs

COVID-19 (6)

No, the OOTYULTRA 2020 registration has ended, we do not have any plans to increase the registration count. Please watch our communication channels for updates if we change this policy.

Your OOTYULTRA ticket is non-refundable. Every participant of the OOTYULTRA was required to accept our terms and conditions when they bought a ticket. While it states that tickets cannot be canceled, participants have the provision to transferable them to someone else during the prescribed ticket-transfer window published on the website. At this time we do not know the direction in which the COVID-19 is going to take us.

Our hospitality partner, Preethi Hotels, has already committed to holding your reservations for the new dates. Please refer to their cancellation policies.

You can request a transfer of your confirmed OOTYULTRA 2020 ticket to another runner identified by you. Please write to info@ootyultra.com with your request. There will be an administration charge of Rs. 500/- + 18% tax will have to be paid to facilitate this transfer.

The OOTYULTRA 2020 has been postponed to a future date (tentatively 27-Sep-2020, Sunday) and not canceled.

You can transfer the ticket to the same category only (ex. 15k to 15k, 30k to 30k, Protectors to Protectors, Nilgiri District runner to Nilgiri District runner, etc.). Note that after the transfer is complete, the runner can request an upgrade or downgrade if necessary.

The transfer is free during the ticket transfer window. However you have to pay Rs. 1000/- +18% GST as transfer fees (also includes the new custom finisher medal making charges) if the transfer request is received with 45 days prior to the event or after the ticket transfer window has ended.

Write to info@ootyultra.com from your registered email address with this request.

We are already thinking about the best alternative time to host this event this year and, it must also be a time when it is not the rainy season in Ooty.

The new dates (tentatively 27-Sep-2020, September) will be finalized after the Coronovirus threat dies down, and we receive clearance from the Nilgiris District administration.

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